What we do
Purchasing, run as a process rather than a relationship.
Relationships are useful right up until the moment they are the only thing holding an order together. Then you want a record.
Supplier onboarding
Verifying the supplier is who they say they are: business licence, export history, and whether the factory that answers the phone is the factory that makes the goods. Escalation contacts agreed before the first order, not during the first problem.
Order execution
Placing the order against agreed terms, confirming acceptance in writing, and holding the supplier to the dates they committed to. Weekly status with the dates that changed, not a status that says "on track" until the week it does not.
Inspection and release
Pre-shipment inspection against an agreed defect limit. Payment release is tied to the inspection result, which is the only leverage that reliably works.
Reconciliation
Counts, invoices, and packing lists checked against each other before payment, so discrepancies are the supplier’s problem to explain rather than yours to discover months later.
Questions worth asking early
Do you take commission from the supplier?
No. We are paid by you, which is the only arrangement where our advice about a supplier can be worth anything. If anyone in this trade will not answer this question plainly, that is your answer.
Can I contact the supplier directly?
Yes. We do not sit between you and the factory as a matter of policy — hiding the supplier protects the intermediary, not the buyer. If you eventually want to run the relationship yourself, we will hand it over cleanly.
What if I already have suppliers?
Common, and often the better starting point. We can run execution and inspection on your existing suppliers without changing who makes your goods.
What does a weekly update actually contain?
The dates that changed and why, open exceptions with their reference numbers, and what needs a decision from you. Not a status that reads "on track" every week until the week it does not.